WHAT WE DO
CMIT Solutions is a nationwide provider of Information Technology (IT) solutions and Managed Services Provider (MSP). With more than 1000 consultants and technicians, CMIT has expertise in nearly all technologies and industries. CMIT has grown into the leading IT solution provider over 10 years of experience and strong industry partnerships. We have two offices in Silicon Valley – San Jose and Palo Alto to serve local businesses and corporations.
Trends: The Top 13 Benefits of Proactive Managed Services vs. Reactive Break-Fix
First, the Basics
Small and medium-sized businesses (SMB) have to juggle many priorities and daily demands. Acquiring and retaining customers. Avoiding inefficiency. Delivering excellent customer service. Managing costs. Hiring employees. Meeting government regulations. Keeping current with industry trends.
Partnering with CMIT Solutions of SW Silicon Valley has been one of the best business decisions we have ever made. Todd and Maijtian are a lifeline for our small business. We count on them to manage and monitor every component of our technology infrastructure. We appreciate their immediate response, remote assistance, and knowledge of the field. I couldn’t imagine running the company without them.
We are continually looking for ways to help our clients manage their taxes and their businesses. We create value through the use of our accounting and tax expertise. Being our strategic technology advisor, Maitjian and Todd share our concerns. CMIT Solutions’ professionalism, responsiveness, and genuine concern about the continued success of our firm are the reasons why CMIT Solutions of SW Silicon Valley are such valued business partners.
The way CMIT does business is just much more suitable for our type of business environment. We have deadlines and critical schedules to meet, and we need to be moving forward at all times. CMIT provides data on a monthly basis, which allows us to look at trends and be proactive with our decisions and our methods for improving our system. Every time my system improves, that means my efficiency...
Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to...
For our clinical research facility, it was better to have a preventive plan in place so that if something did break, we would be ahead of it, and it wouldn’t break instead of waiting for something to happen and then fix it. So, now CMIT is monitoring everything, and we haven’t had any issues so they can catch the problem before it even happens.
CMIT is all about peace of mind, and literally, it doesn't cost you anything because you are saving the money on me working on the computer when I'm losing business. In today's economy, you don't want to be late sending bills out, you've got to be out there because if you start falling behind you're going to see the amount of income drop dramatically. So, Greg and CMIT make us look more...